Shipping policy
Shipping.
Shipping takes 2-5 business days in the mail after processing.
We don’t ship or process orders on weekends/holidays.
A tracking number will be sent in another email AFTER your order is processed.
ALL ITEMS SHIP VIA USPS (UNITED STATES POSTAL SERVICE), DHL EXPRESS AND FEDEX WE WILL NOT MAKE ANY ATTEMPTS TO SHIP WITH ANY OTHER SHIPPING CARRIERS NOT LISTED ON OUR WEBSITE. FEDEX & DHL SHIPMENT MAY COME WITH SIGNATURE CONFIRMATION AND YOU MUST SIGN FOR THE PACKAGE.
WE ONLY SHIP YOUR ITEM ONCE THE PAYMENT HAS BEEN CLEARED BY PAYPAL AND CONFIRMED BILLING ADDRESS WHEN PAYING BY CREDIT CARD.
REFUNDS.
As on Online Business, We strive to provide hassle- free shopping experience.
FOR SKINCARE & HAIR CARE PRODUCTS
For Skincare & Hair-care products, we DO NOT offer any REFUND,RETURN AND EXCHANGE.
Damaged Products during transportation.
Damaged or defective products during transportation may be returned to OdaraNaturals after contacting orders@darabodyworks.com within 5 days from the date item is delivered Please submit photo images of the damaged or defective product.
* Return freight paid by customers!
*SHIPPING FEES IS NOT REFUNDABLE**
Complaints are only received and solved through our official email addresses and NOT via social media.
Nothing sent back to us without prior written approval will be granted an exchange – and any packages sent back will not be returned to the sender.
All samples are nonrefundable, returnable and exchangeable.
Cancellation.
Cancellation Policy.
Canceling An Order
You may request a cancellation within: 6 hours of purchase.
There is a cancellation fee of 3% of total purchase of the payment processing charges will apply. Since the payment processing companies DO NOT offer refund on transactions processed.
Once an order leaves our facility it has not been packed or staged for shipping, cancellation CANNOT be done.
For more information For Processing and Shipping visit the processing & shipping policy page.